Privacy Policy

At InHouse ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information in an open and transparent way.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, submit an enquiry, or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

InHouse is an Australian manufacturing partner specialising in the formulation, development and manufacture of health and wellness products, including powdered supplements, capsules, stick sachets, beverages and functional snack bars.

If you have any questions regarding this Privacy Policy, you can contact us at:

Email: hello@weareinhouse.com.au

Website: www.weareinhouse.com.au

2. What Information We Collect

We may collect personal information including:

  • Your name

  • Email address

  • Phone number

  • Company or business name

  • Website or social media links

  • Information about your product or manufacturing project

  • Any information you provide through enquiry forms or correspondence

We may also automatically collect information including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referring websites

  • Cookies and analytics information

3. How We Collect Information

We collect information when you:

  • Submit an enquiry through our website

  • Complete a Meta Lead Form

  • Book a discovery call

  • Contact us by phone or email

  • Download resources from our website

  • Subscribe to our newsletter

  • Interact with our advertising or social media channels

  • Browse our website

4. Why We Collect Your Information

We use your information to:

  • Respond to enquiries

  • Assess your manufacturing requirements

  • Prepare quotations and proposals

  • Arrange discovery calls

  • Provide customer support

  • Send requested resources or information

  • Improve our products and services

  • Send relevant marketing communications where permitted by law

  • Analyse website performance

  • Improve our advertising and customer experience

5. Marketing Communications

If you choose to receive updates from us, we may send information about:

  • Manufacturing services

  • Industry insights

  • Product development resources

  • Company news

  • Events

  • Educational content

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience.

We may use services including:

  • Google Analytics

  • Meta Pixel

  • Meta Conversions API

  • Google Ads

  • Other analytics and marketing platforms

These tools help us understand website usage and improve our advertising.

You can disable cookies through your browser settings, although this may affect some website functionality.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who assist us in operating our business, including:

  • Website hosting providers

  • CRM platforms

  • Email marketing providers

  • Analytics providers

  • Advertising platforms

  • Booking software

  • IT support providers

These providers are required to keep your information secure and only use it for the services they provide on our behalf.

We may also disclose information where required by law.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we implement appropriate security measures, no method of internet transmission or electronic storage is completely secure.

9. Access and Correction

You may request access to the personal information we hold about you or request corrections if it is inaccurate or out of date.

To do so, please contact us using the details below.

10. Overseas Disclosure

Some of our service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

11. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those third-party websites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

InHouse

Email: hello@weareinhouse.com.au

Website: www.weareinhouse.com.au

By using our website, you acknowledge that you have read and understood this Privacy Policy.